CORE Bike Fit

CORE Bike Fit — Secure sign in

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CORE BIKE FIT · CUSTOMER WORKSPACE

CORE Workspace

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📅 Acuity automatic bookings · planned

When we enable automatic booking imports, this is where you will control them. Automatic importing is currently OFF; The booking inbox previews Gmail notifications.

Before go-live: export and verify a backup, identify and remove demo records only after your approval, then test and enable server-side processing. Switching this on in a future version must control the Supabase background job, not just this browser.

Gmail connection

Send customer emails from jon@corebikefit.co.uk.

Connect your Google Workspace account to send emails manually. You will sign in with Google; no Gmail password is entered here.

Checking saved Gmail authorisation…

After connecting, open Review & report to send a customer email. Automatic sending is not enabled.

Email templates & automation

Rename templates, create your own messages, and configure timing, fit types and PDF attachments. These controls save template settings and sample drafts only; sending and Gmail monitoring are not yet connected.

Safety: Automatic sending is a future option only. No email will be sent until a secure Google integration, consent checks and server-side scheduler are installed and tested. Drafts and settings may be stored in your browser and synchronised with existing CORE shared storage.

Apply to these fit types

Default PDF attachments

Personalisation: {first_name}, {customer_name}, {bike_name}, {fit_type}, {appointment_date}, {report_title}, {booking_link}. These placeholders are replaced only when a draft is prepared with customer details.

Draft outbox (not sent)

Incoming customer replies

Planned: match incoming Gmail messages to customer email addresses, log relevant messages and create review tasks. Not connected yet. Your existing phone and Mac inbox will remain unchanged.

Questionnaire reminder timing

Upcoming appointments show when an invitation or reminder is due. Mark sent after sending the email, and mark completed once you receive the answers.

Reminder actions appear automatically while CORE is open. Opening a draft leaves the send decision with you.

Data backup & recovery

Export a dated copy of your current browser's customer directory, assessments and CORE settings. This is an additional backup, not a substitute for your Supabase backups.

Restore from backup (replaces local data)

Only restore on a test device or after confirming your Supabase backup. This replaces local CORE records and may subsequently synchronise them online.

Settings

Configure report templates, one-page sheets, section order and custom advice for each fitting service.

Walk-in enquiries

Record walk-in conversations here. Any follow-ups automatically appear in Management → Actions & follow-ups, and matched riders retain their history.

Record walk-in conversation

Record a conversation without creating a booking. A seven-day follow-up appears here and in management actions if the customer has agreed to be contacted and has not booked.

Existing rider conversations appear automatically in Rider Overview when their email matches. Follow-ups are managed through management actions.

Rider directory

Select a rider to see their appointment history. Each appointment has its own assessment, bike details and report. Open a customer to see their bikes, appointments and previous reports.

Customer profile photo

Rider

Appointment booking & completion

Set the status for this appointment so the CRM totals and day-ahead view are accurate. Changing the date or service in the assessment updates the overview.

Customer profile photo

Rider

Bike not entered

Profile photograph follows the rider across appointments in the eventual connected system. Kinovea video storage is planned for a later version.

Questionnaire status

Not received

Rider appointment history

Customer follow-up history

Record the outcome of a seven-day follow-up against this rider. Private history is not included in customer reports. Saved in this browser.

Communication history · private notes

Date-stamped notes for the selected rider, never included in customer reports.

Consultation details & follow-up

Owner-only working notes; excluded from all customer reports. Notes may be stored locally in this browser.

Outstanding actions for this rider

Walk-in enquiry history

Private enquiries matched to this rider by email. Not included in customer reports.

Your day at CORE

Your appointments, customer messages and priorities for today.

📋 Actions & follow-ups

Follow-ups & annual reviews

Suggested actions calculated from completed appointments. Nothing is emailed automatically; review each draft before sending. Mark items handled to remove them from the outstanding list.

Dates use the recorded appointment date and Completed status. 21-day check-ins and 12-month reviews apply only to eligible fits. Consultation follow-ups remain in Things to do below. No automatic emails or live Acuity connection.

Things to do

All outstanding actions, including customer email follow-ups, appear together here.

Actions come from appointments and consultation follow-ups. Changes are saved through CORE cloud synchronisation.

+ Add custom action

✉️ Customer emails

Business overview · consultations & follow-ups

Across saved rider records. Dates are shown for tracking; no automatic emails or notifications are sent.

📊 Business Insights & Statistics

Counts use recorded appointment dates and statuses. Acuity bookings are not connected yet.

Where customers found CORE

Upcoming booked fits by type

Customer questionnaire history

Save an incoming questionnaire using the email address. Matching questionnaires are filed against the existing customer, newest first. Select one to review its answers below, then explicitly apply it to the correct appointment.

Questionnaires appear below as a dated list, newest first. The date is recorded automatically when you save one to CORE — you do not need to know or search for a submission date.

Pre-appointment questionnaire

Open a returned questionnaire from the rider’s history, review it and apply it to the intended appointment.

Leave blank to use your first name.
Used to identify under-18 riders and schedule appropriate growth reviews.

Current bike (if applicable)

Health and injury responses require secure handling in the live system. Verify privacy and storage protections before entering health information.

Not received
Compare with previous bike fit

Read-only comparison with another appointment for this rider. Older assessments are never changed.

Rider profile

Customer photo preview

In the live system, request permission and securely store the image on the customer's permanent profile.

Injury & discomfort map

Tap a preset orange point (including left, centre and right for neck and back), or tap the body silhouette to add a custom point. Then describe the symptom below. Use the gender-neutral anatomical diagrams to mark injuries, discomfort, hands and wrists. Use the saddle map below for saddle contact discomfort.

Front
Back
Saddle contact — injury & discomfort

Tap the saddle diagram to mark the affected contact area, or choose a saddle location below.

All your neck, shoulder and back presets are listed here, including both ankles. You can still tap a marker or add a custom location.

Visual physical assessment

No angles or measurements. Record what you see, including changes with repetition. The two new standing movement screens are observational, not diagnostic; confirm any bike-position changes during the fit.

Saddle comfort

Saddle trials and final saddle selection

Keep the original saddle above. Record each saddle you tested, then identify the final fitted, confirmed or trial saddle. If no alternative is recorded, reports use the original saddle.

Velometrik pressure maps — Complete & Balance only

Only include in a customer report if saddle mapping was actually performed. Upload screenshots taken from Velometrik. No direct software integration is configured.

BEFORE

No screenshot selected

AFTER

No screenshot selected

Bike details & measurements

Bike details are optional for Frame Finder and Shoe Fit appointments.

Measurement reference drawing

Bike measurement reference drawing

A: diagonal from bottom bracket centre to saddle ALM (80 mm width point). Road/Gravel, TT/Tri and MTB each use their own reference drawing. MTB fields include cockpit, controls, suspension and dropper setup.

Customer’s bike photograph — main report only

Optional photo of this particular bike. Appears on the full customer report, never on the one-page measurement handout. Use appropriate customer images only when storage permissions and access controls are verified.

Based on the CORE Bike Fit master sheet's existing/new/difference approach. Enter figures in the same units for each row.

TT / Tri — ALM-referenced measurements

ALM is the saddle point at 80 mm width. Pad stack and reach here are measured relative to ALM, not the bottom bracket. Confirm pad reference point in notes.

MeasurementExistingNewDifference

Road / Gravel handlebar details

Bike safety & maintenance observations

Only appears in the customer report when a concern is entered. This is not a full mechanical safety inspection.

Pedals & cleats

Record pedal manufacturer, model, type, spindle option and pedal washers / spacers before and after the fit.

Foot & Shoe Profile

Use for standalone Shoe Fits or as part of a bike fit. All dimensions in millimetres, shoe size in EU sizing.

Existing cycling shoes

Shoe selection / purchase

Foot corrections & cleat adjustments

Record what was present before and what the customer leaves with, for each foot. Shim quantity and total height are separate.

Frame Finder

Standalone assessment: No existing bike or Bike Measurements form is required. Record target frame geometry and recommended components here. You can optionally complete Bike Measurements if you use a fit bike or have an existing bike to assess.

Frame Finder — fit jig coordinates

Record the target contact-point coordinates from your fit jig (mm). These are separate from frame stack and frame reach.

ALM is the point where the saddle is 80 mm wide. For setback and bar height, use your usual signed convention and record it consistently.

XY Bike Calc — geometry screenshots

Upload up to three bike geometry screenshots for this Frame Finder assessment. Label each candidate; they will appear in the full customer report.

Customer resources & practitioner links

Save your trusted practitioner, exercise and future CORE Bike Fit YouTube links. Select resources to include in the customer report.

Outstanding fit recommendations — current rider

A single view of components, saddle trials and shoe recommendations from the current assessment. These are not marked as completed automatically.

Master action list

One running list of outstanding jobs, with customer names, categories and due dates.

Assessment readiness checklist

Advisory only — missing items never prevent a report. Select an item to jump to its assessment section.

Report readiness preview

Review the current bike diagram, pain records, measurements and recommendations before exporting.

Measurement guide video

Shown as a clickable link in the customer report.

Missing information check

Tap a section to go straight to it. Mark assessments not applicable where appropriate.

Report preview

Check the customer-facing report before printing or saving as PDF. CRM contact details and internal notes are not part of this report.

Local data controls

Deletes locally saved browser information, including images, on this device. This cannot be undone.